Returns 

Returns and exchanges accepted for up to 30 days. Customer must pay for shipping or bring your item to the store for a refund or exchange. 

Lost Packages

Unfortunately, once we mail your package, we have no control over how or when the package is delivered.  If you have received a delivery confirmation from the delivery carrier but have not physically received the package, please contact us and we'll help you process a missing/lost package claim for a full refund of your order and shipping fees from the delivery carrier.  

Shipping 

Once your order is fulfilled (2-3 days), please allow up to 2-3 additional days for your order to be shipped. Once shipped, orders may be delayed by carriers. This is beyond our control.

Need To Get In Touch?

Fill out our contact form above or email us at Hello@LoveKobiCo.com.

Mailing Address: 
48 S 9th Street. 
Minneapolis, MN 55402